商務(wù)場合規(guī)則和禁忌多多，下面就用這五道測試題了解一下吧：

1: One of the most ill-mannered things to do at a business meal is _______.

order a lot of food

smoke while the others are eating

set up business papers on the table

use a cell phone

答案：use a cell phone(點(diǎn)過多的菜，或者在飯桌上吸煙都很不禮貌，但還不是最大的禁忌。)

2: You have a meeting with a client but are expecting a call. You should:

make sure your cell phone is charged up and turned on

set your cell phone ring volume to high to ensure you hear any calls

turn your cell phone off

tell your client you are expecting a phone call

答案：turn your cell phone off(和客戶談話的時候不應(yīng)該把電話鈴聲放到最大。就算你提前告訴了客戶你需要接一個電話，還是顯得很不禮貌。)

3: When you receive someone else's business card you should:

immediately put it into your back pocket

immediately pass them your business card

look at the card but say nothing about it

look at the card and acknowledge it

答案：look at the card and acknowledge it(當(dāng)你接到他人的名片時，最合適的做法是閱讀這張名片，而不是匆匆收起來或馬上遞上自己的名片。)

4: What should you do if you see someone at a business event that you have met before, but you can’t remember their name?

ignore the person

introduce yourself, apologize for not remembering their name but say where you met them before

walk up to him or her and say, "Hi, mate!"

try to find out the person's name from others at the event and then introduce yourself.

答案：introduce yourself, apologize for not remembering their name but say where you met them before(ignore the person：在這種情況下不應(yīng)該裝作沒看見)。

5: When expressing thanks to a business client who has given you a gift, you should:

send an e-mail because it is faster and more efficient

send a handwritten note

call within 72 hours

a verbal thank you is enough

答案：send a handwritten note (call within 72 hours：雖然應(yīng)該72小時之內(nèi)回復(fù)，但僅僅打一個電話是不夠的。)