電話問(wèn)詢是貿(mào)易中一種很常見(jiàn)的方式。對(duì)于生產(chǎn)或交易中遇到的各種問(wèn)題，如果能通過(guò)電話方式解決，那便是最快捷、最有效率的。

Basic Expressions

1. This is Dajiang Food Store. How may I help you？

這里是大江食品店。請(qǐng)問(wèn)我怎樣能幫到你呢？

2. Could you put me through to the toy department？

請(qǐng)幫我接玩具部好嗎？

3. I'd like to order 3 cases of beer.

我打算訂購(gòu)三箱啤酒。

4. My name is Tony Smith， Shanghai Hotel Room 2107. My phone number is 6567- 8900.

我叫托尼·史密斯，住上海賓館2107房間，我的電話號(hào)碼是 6567-8900.

5. Please make a remittance of 1，500 Yuan for the books you've ordered. The postage is included.

您訂的書(shū)請(qǐng)匯款一千五百元過(guò)來(lái)，郵資包括在內(nèi)。

6. Hold on a moment please.

請(qǐng)稍等。

7. I'll see if she is in.

我去看看她有沒(méi)有在。

8. I am afraid she is out at the moment.

對(duì)不起，她這會(huì)出去了。

9. I'll be pleased to if I can.

如果能的話，我很高興。

10. Extension 121， please.

Sorry， the line is busy.

請(qǐng)接121號(hào)分機(jī)。

對(duì)不起，線路忙。

11. Could I speak to Mr. Johnson， please？

Sorry， there is no one by the name of Johnson here.

我可以和約翰遜先生通話嗎？

對(duì)不起，這里沒(méi)人叫約翰遜。

12. Could you hold on a minute？ I'll get him for you.

Certainly. Thanks.

稍等，我?guī)湍闳ソ兴?/P>

行，謝謝。

13. Mr. Smith is tied up at the moment.

OK. I'll call again later.

史密斯先生現(xiàn)在脫不開(kāi)身。

好的，我回頭再打電話過(guò)來(lái)。

14. I am sorry I wasn't in when you called.

That's all right.

很抱歉你來(lái)電話時(shí)我不在。

沒(méi)關(guān)系。

15. Operator， we were cut off. Could you reconnect me， please？

Just a moment， please.

接線員，電話斷了。可以替我重新接通嗎？

請(qǐng)稍等片刻。

16. Do you follow me？

Yes， please go on.

打電話

聽(tīng)懂我的話了嗎？

聽(tīng)懂了，請(qǐng)接著談。

17. Have you got it？

Sorry. Do you mind repeating？

明白了嗎？

對(duì)不起，你介意再說(shuō)一遍嗎？

更多信息請(qǐng)查看職場(chǎng)商務(wù)