電話問詢是貿(mào)易中一種很常見的方式。對于生產(chǎn)或交易中遇到的各種問題，如果能通過電話方式解決，那便是最快捷、最有效率的。

Basic Expressions

1. This is Dajiang Food Store. How may I help you？

這里是大江食品店。請問我怎樣能幫到你呢？

2. Could you put me through to the toy department？

請幫我接玩具部好嗎？

3. I'd like to order 3 cases of beer.

我打算訂購三箱啤酒。

4. My name is Tony Smith， Shanghai Hotel Room 2107. My phone number is 6567- 8900.

我叫托尼·史密斯，住上海賓館2107房間，我的電話號碼是 6567-8900.

5. Please make a remittance of 1，500 Yuan for the books you've ordered. The postage is included.

您訂的書請匯款一千五百元過來，郵資包括在內(nèi)。

6. Hold on a moment please.

請稍等。

7. I'll see if she is in.

我去看看她有沒有在。

8. I am afraid she is out at the moment.

對不起，她這會出去了。

9. I'll be pleased to if I can.

如果能的話，我很高興。

10. Extension 121， please.

Sorry， the line is busy.

請接121號分機。

對不起，線路忙。

11. Could I speak to Mr. Johnson， please？

Sorry， there is no one by the name of Johnson here.

我可以和約翰遜先生通話嗎？

對不起，這里沒人叫約翰遜。

12. Could you hold on a minute？ I'll get him for you.

Certainly. Thanks.

稍等，我?guī)湍闳ソ兴?/P>

行，謝謝。

13. Mr. Smith is tied up at the moment.

OK. I'll call again later.

史密斯先生現(xiàn)在脫不開身。

好的，我回頭再打電話過來。

14. I am sorry I wasn't in when you called.

That's all right.

很抱歉你來電話時我不在。

沒關系。

15. Operator， we were cut off. Could you reconnect me， please？

Just a moment， please.

接線員，電話斷了?？梢蕴嫖抑匦陆油▎?？

請稍等片刻。

16. Do you follow me？

Yes， please go on.

打電話

聽懂我的話了嗎？

聽懂了，請接著談。

17. Have you got it？

Sorry. Do you mind repeating？

明白了嗎？

對不起，你介意再說一遍嗎？

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